CONTACT US
Last Updated: June 2026
Welcome to Nityazo. This platform is proudly owned, engineered, and operated by Bujisa Technology Private Limited. We are committed to rendering top-tier hyperlocal e-commerce marketplace services alongside direct-to-consumer premium dairy distribution operations. For queries, legal correspondence, or assistance, please refer to our formal institutional channels below.
1. Corporate & Entity Profile
| Corporate Entity Name | Bujisa Technology Private Limited |
| Digital Platform Name | Nityazo |
| Official Website URL | https://nityazo.com |
2. Registered & Operations Office
All legal notices, physical business communication, and formal corporate inquiries must be dispatched directly to our registered primary jurisdiction:
Bujisa Technology Private Limited
20/290 Nazsol Colony,
Guna, Madhya Pradesh, India – 473001
3. Customer Support Channels
For transactional updates, order status, subscription cancellations, or payment escalations, customers may reach our desk during standard working frames:
| Customer Support Email | hr@nityazo.com (Dedicated point-of-contact pending system update) |
| Customer Care Helpline | +91 8882646477 |
| Standard Working Hours | 9:00 AM to 6:00 PM (IST), Monday to Sunday |
4. Statutory Compliance Registrations
Bujisa Technology Private Limited operates in absolute alignment with the statutory mandates of the Republic of India. Our primary identifiers are:
| Tax / Food Safety Authority | Registration / License Identifier |
|---|---|
| Goods and Services Tax Identification Number (GSTIN) | 23AANCB9093Q1ZS |
| Food Safety and Standards Authority of India (FSSAI) License | 11425090000107 |
5. Grievance Redressal Architecture
In adherence to the Consumer Protection (E-Commerce) Rules, 2020, the platform has established a time-bound grievance machinery overseen by an executive officer. All user disputes, unaddressed tickets, or statutory compliance claims may be directed to:
| Grievance Officer Name | Udyant P Singh |
| Designation | Director, Bujisa Technology Private Limited |
| Direct Officer Email | udyant@nityazo.com |
Statutory Redressal Timelines:
All incoming consumer complaints and legal grievances shall be formally acknowledged within 48 hours of receipt. The Grievance Officer will investigate and conclusively resolve the dispute within a maximum framework of 15 days from the receipt date, ensuring strict statutory compliance under Indian law.